A confirmation email is shot out as soon as you place your order. That’s not all, we will keep updating you about your order and delivery date. It might look like spam, but we just want to keep you in the loop at all times. Now, If we have goofed up and you haven’t received an email from us, just give us a call on +91 9899541198 or write an email to trisha.studio23@gmail.com and we will make it right!

We can make this happen, but only if we can catch the team before the order is dispatched. So, quickly grab your phone/laptop and call us on +91 9899541198 or write an email to trisha.studio23@gmail.com and we will get our team to hold the order and process the modification or cancellation. Hope to catch them in time. Fingers crossed!

Uh oh! That is really frustrating and we also hate it when that happens. But don’t worry, you will automatically be redirected to the checkout page where you can try again. If it still doesn’t work, we are going to trouble you to reach out to us on +91 9899541198 or write an email to trisha.studio23@gmail.com, and we will fix it for you.

The refund normally takes 4-7 days to reflect into your account. We wish we could make that happen earlier, but that is the cycle our payment partners run with. Rest assured, we will try and push our payment partners to get it done at the earliest. Wish us luck! :)

Yes we do. We prefer online transactions but are willing to accept cash if required.